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Customer Service


Ordering Online
Ordering By Phone

Shipping Policy

California Baptist University Campus Store offers competitive shipping rates. All our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 3 - 5 working days.

During peak periods (August-September or December-January) delivery times may take longer.

Please confirm that you are inputting a valid U.S. shipping address prior to placing your order.

All orders that result in an insufficient address or need an address adjustment after the order has shipped will result in an additional shipping charge to the order.

The CBU Campus Store is offering $12.95 Flat Rate Standard Shipping on all (Textbook and Merchandise) orders.

Flat Rate Shipping Terms and Conditions
In Store Pickup Terms & Conditions

Textbook Purchasing Terms of Use

In compliance with the Higher Education Opportunity Act of 2008, California Baptist University and the CBU Campus Store endeavor to provide up-to-date textbook and course material information for your classes. To ensure you have the best experience with our website, please acknowledge that you have read these terms of use:

  • Textbook and course material information on our website is provided by the academic departments, and is updated daily as we receive additions, changes, cancellations, etc.
  • Please check the textbooks carefully to see if they are Optional, Pick One, or Required!
  • The pricing of all textbooks is subject to change at any time and will be updated by us as stock arrives. Any material noted with a $0.00 has not yet been priced. We make every effort to ensure the accuracy of the pricing on this web site.
  • Because this information can change at any time, the use of this information to purchase textbooks and materials from other sources is at your own risk, and California Baptist University and the CBU Campus Store cannot be held responsible. Customers who purchase in our store are protected by and subject to our return policy.

Returns

Do you guarantee my order? What happens if I'm not satisfied with it?

Because we feel that we offer the highest quality products at the best prices, and we inspect and pack all our orders with care, we think you'll be extremely satisfied with your purchases. However, there are times when items are damaged, defective, or incorrectly shipped. If this is the case for you, we'll gladly replace them for you.

When returning items, please call ahead 951-343-4259 or email our customer support team [email protected] and let us know that you are returning an item and the reason for your return. Please enclose a copy of your packing list and enclose it with your return.

Returns may be sent to our address:

California Baptist University
Atten: Campus Store
8432 Magnolia Avenue
Riverside, CA 92504

Please allow 1-3 weeks for the return to be received and processed. If you are expecting a return shipment, please allow 2-4 weeks for the new package to arrive. If you need further assistance, please e-mail us at [email protected] or call 951-343-4259.

Please read the Campus Store Refund Policy below BEFORE returning any products. Item's returned that do not fall within the terms & conditions of the Campus Store Refund Policy WILL NOT be refunded or exchanged.


Campus Store Refund Policy

ALL RETURNS & EXCHANGES MUST BE IN ORIGINAL CONDITION & ACCOMPANIED BY ORIGINAL RECEIPT.

*Return value of item will depend on condition of product*

Textbooks
General Merchandise & Trade Books

Textbook Rentals

Rental Agreement

Contact Support

Contact us anytime with questions or concerns!

Email: [email protected]

Phone: 951-343-4259

Privacy and Disclaimer
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